Testing
Billing bugs are uniquely painful. They either cost you money (customers getting features they didn't pay for) or cost you customers (users locked out of features they did pay for). Neither is acceptable, yet billing flows are frequently undertested because they involve external services, test cards, and complex
Testing
Multi-tenant SaaS applications carry a unique risk that single-tenant apps simply don't face: one misconfigured query, one missing WHERE clause, and Tenant A is reading Tenant B's data. The consequences range from embarrassing to catastrophic. Yet isolation testing is frequently underdeveloped — teams rely on
Testing
Testing a multi-tenant SaaS product is fundamentally different from testing a single-tenant application.
Testing
Feature flags are one of the most powerful tools in a SaaS team's deployment toolkit.
UX Testing
Usability testing for SaaS products requires different approaches than consumer app testing. SaaS products are complex, often B2B, serve multiple personas within the same account, and have long user journeys that don't fit neatly into a 45-minute session. The highest-leverage areas to test are onboarding (where
Testing
A well-tested SaaS API is one of the strongest competitive advantages a product can have.
Testing
The onboarding flow is the most consequential part of a SaaS application to test. It is the first experience every new user has with your product, it determines activation rates, and bugs in it silently kill trials before they convert. Unlike most application features where a bug inconveniences an existing
Testing
Multi-tenant SaaS applications are among the most complex systems to test correctly.
Testing
Enterprise software quality assurance is a different discipline from testing a consumer SaaS.
Testing
Billing bugs are the most expensive bugs in SaaS. A mishandled subscription upgrade that charges users incorrectly, a webhook that processes twice, or a dunning flow that locks out paying customers — each of these can generate support tickets, chargebacks, and churn that costs far more than the engineering time to
Testing
Your onboarding flow is the most important user journey in your SaaS product.